FAQ
This sounds too good to be true. Does Harbortouch really offer a completely free POS system?
At JollyPayments, our Harbortouch POS system provides point of sale hardware, software (with programming), installation, and training with ZERO upfront costs. You only pay a small monthly service fee that covers 24/7 customer support, future software updates, and lifetime hardware warranties.
The use of free placement Harbortouch POS requires a credit card merchant processing service agreement and a 1 year agreement for the Harbortouch system. Harbortouch is for USA based merchants only at this time.
Am I responsible for setting up and installing my POS system, or does Harbortouch take care of that for me?
Unlike other point of sale companies that only offer a DIY (do-it-yourself) method for setting up a new POS system, we take a more hands-on approach.
We offer on-site installation and training. Our local certified installation professionals will come to your business location, install your new POS system, and show you how to use it — at no additional cost!
I’m in a rush to get my new POS system. How long does it take for the point of sale system to ship?
Our Harbortouch delivers plug-and-play solutions right out of the box. Therefore, prior to shipping your new system, we will need to program the POS software. We can typically complete this within just a couple weeks.
With that in mind, there are a few variables to take into consideration that will impact your turnaround time:
The number of products (SKUs) in your inventory or items on your menu
How are those products organized in terms of modifiers like ‘no tomato’ or size, color, and style attributes?
Do you already have an organized list with the data mentioned above or is this something you need to create?
Once the point of sale solution arrives at my business, how long will it take to install the POS system so I can start using it?
At JollyPayments, we understand your time is valuable, and our goal is to get your new POS system fully operational as quickly as possible. Our team will work with you to schedule an installation time that is convenient for you and the installation itself typically just takes a couple of hours or less. The exact length of time will depend on the number of terminals being installed and the wiring and network requirements needed.
If my internet connection goes down, will the POS system work offline?
Even if your internet connection isn’t as dependable as it should be, our free POS system is. Harbortouch can work off the grid and automatically sync offline data to the cloud when you’re back online.
What are credit card processing rates? Where Does JollyPayments fit in?
Greg O'Rourke, founder of JollyPayments has been a agent partner with Harbortouch & Shift4 since 2005. Since we partner with many processing and payments solutions in North America. We actually handle your entire proceess from writing your credit card rates in-house, your POS order, installation and training.
At JollyPayments, we manage your account and work with you for the life of the account. Unlike many other companies we are NOT salesman or third party brokers. We have direct partner relationship with all our solutions. What does this mean for you? We represent you and allow you to pick the way you want to process. We custom match the best rates and services that fit your business model. You can choose: Flat Rates, Tierd Rates, Interchange plus rates and even pay no credit card fees with our Advantage Program.
At JollyPayments, we develop a plan of action to combine specfic business software and electronic payments to fit your needs. Our goal is to make you happy with your POS systems, pricing, and value added services.
We understand that all businesses are not the same and that you are unique in the way you do business. JollyPayments goal is to keep cost down and keep your business running efficiently and successfully as it can be. JollyPayments works with you as a free service. So, it's in our best interest to make you succesful in handleing software and payment services. As we grow with technology you will grow with us.
